FAQ Help Center
“Need help? We’ve Got you covered”
about our products
What is the quality difference between first copy and original?
this all products are first copy products are designed to look and function very similar to the original. The difference may be in finish, durability, and advanced features, but for most users they work almost same original type products.
What if i receive a damaged or wrong product?
no worried! just contact our shpport team within 48 hours of delivery, and we’ll arrange for a replacement or refund.
Are you earphones, smartwatches, and gadgets compatible with all phones?
Yes, our accessories are designed to be compatible with all major smartphone.
How can i contact customer supports?
you can reach us via WhatsApp, Email, or our contact form—we usually reply within 24hours
Do the products come with packaging and accessories?
Yes, all items are shipped with proper packaging. Some products also include extra cables or accessories (as mentioned in product details)
Can’t Find Answer?
“Didn’t find what you were looking for? just send us your query and we’ll get back to you quickly!”
shipping & delivery
How long does delivery take?
standard shipping takes 3-7 business days across India. Remote areas may take longer.
DO you provide cash on delivery (COD)?
Yes, COD is avaliable in across India with small extra charge. and some little amount pay advance.
How can i track my order?
Once your order is dispatched, you’ll receive a tracking number via SMS/WhatsApp & Emails.
What payment methods do you accept?
We accept UPI, Net banking, and cash on delivery (COD).
Is online payment safe on mobitronic?
Yes, all payment processed through secure encrypted gateways.
Do you ship outside India?
Currently, we only ship within India.